Teams Voice
Plan business telephony around calling requirements, service dependencies, and a controlled transition.
What it is
Teams Voice uses Microsoft Teams Phone to bring business telephony into Teams. Teams Phone supplies call-control capabilities, with telephone-network connectivity enabling calls to and from external phone numbers.
Where it fits
It fits organizations bringing business calling into their collaboration environment. Users, numbers, call flows, devices, locations, and carrier arrangements guide the calling design and transition.
Calling assessment
Map users, numbers, call flows, locations, devices, and business continuity requirements.
Solution design
Evaluate suitable connectivity and routing options, licensing, network readiness, and operational responsibilities.
Transition and validation
Sequence number changes and deployment, validate calling scenarios, and prepare support teams and users.
What you receive
A calling inventory, target design, transition plan, validation checklist, and support guidance.
Planning considerations
Carrier and number arrangements, emergency calling obligations, location coverage, network quality, devices, and support ownership.