Teams

Teams works best when people know where to meet, where to discuss work and where shared information lives. We help you turn those habits into a collaboration environment your team can use with confidence.

What Teams does

Microsoft Teams brings chat, channels, meetings and connected applications into a shared workspace. Files shared through a team are supported by SharePoint. Teams can bring everyday work together, but the structure and access decisions around it still need careful thought.

Where it fits

Teams can help when work is split across email threads, meetings and documents with no clear home. The challenge is often less about turning on features and more about deciding how different groups should work together. A project team, for example, may need focused channels, shared documents and guest access, while a department may need a longer-lived structure with different ownership rules.

Collaboration designMake team and channel structures understandable.

We look at how groups form, what they work on and how long the workspace is needed. That informs team and channel structures, naming and ownership. A structure that fits a short project may not suit a department or a community of practice.

Guest access and information boundaries are part of the design. We work through who can invite people, what they should be able to see and what happens when an owner leaves or the work finishes.

Connected workingBring the right information and applications into the workspace.

Teams is closely connected to SharePoint content and can provide access to business applications. We plan those connections around useful tasks rather than adding tabs simply because the feature is available. People should understand where information is stored and how to share it responsibly.

For example, a service team might need a shared knowledge library and an application for tracking requests. We examine the access, data and support responsibilities behind that arrangement before recommending the integration.

Adoption and governanceHelp people build habits that will last.

Workshops give users and administrators a chance to practise meetings, collaboration and information sharing using scenarios relevant to their work. We discuss which communication belongs in a channel, a chat or another system, so guidance goes beyond a tour of the interface.

Governance covers ownership, lifecycle and operational controls. We prepare administrators to manage the environment and give team owners guidance they can use when a workspace changes or is no longer needed.

What your team receives

Your team receives a collaboration design, guidance for workspace owners and administrators, and a transition or adoption plan. Workshops and reference materials help people put the design into use, with the level of implementation support tailored to the engagement.

Before we start

We discuss current working practices, external collaboration, information access and user roles before changing the environment. Naming and lifecycle decisions affect how easy it is to keep Teams organized. Calling requirements are assessed separately through Teams Voice, including the relevant licensing and service dependencies.

Discuss your project

Tell us what you use today and what you need to change. We can help you work through the next step.

Discuss your project